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Santander News

  • High street banking giants voted worst for customer satisfaction

    New research claims to have identified the best and worst financial companies for customer satisfaction. Which? has asked 5,500 members of the public, in four independent surveys, how happy they are with their current account, savings, mortgage or credit card … Read more »

  • Santander named Sustainable Global Bank of the Year

    Banco Santander has been named the Sustainable Bank of the Year by the Financial Times and International Finance Corp (IFC), a World Bank agency. In addition, Banco Santander Brasil was named the regional winner in the Americas. The awards panel … Read more »

  • Santander to acquire 20% of BoBCFC

    Santander has received approval from the Chinese Banking Regulatory Commission (CBRC) for the acquisition of 20% of the Bank of Beijing Consumer Finance Company (BoBCFC). Santander is to invest RMB306m, equating to approximately €38m, to acquire the shares in BoBCFC … Read more »

  • Banks improve EFG lending to SMEs

    Figures published today show that bank lending to small and medium-sized businesses (SMEs) through the Enterprise Finance Guarantee (EFG) scheme is showing improvement. The scheme provides vital funding to SMEs that lack the collateral or credit history to secure a … Read more »

  • Banks fail on cash ISA advice

    Some of the UK’s biggest banks are failing to give the right advice when it comes to transferring and managing their cash ISAs, a new investigation by Which? claims. The consumer group recently made 180 calls to 15 leading banks … Read more »

  • Santander launches Chinese auto finance company

    The China Banking Regulatory Commission (CBRC) has given the go ahead to Fortune Auto Finance Co., Ltd, a joint venture between Banco Santander and Anhui Jianghuai Automobile Co., Ltd (JAC) to operate as an independent auto financing company in China. … Read more »

  • Santander to absorb Banesto and Banif

    The Board of Directors of Banco Santander has decided to absorb Banesto through a merger. Santander possesses 89.74% of Banesto’s share capital, and Chairman Emilio Botín described the transaction as a good deal for everyone. Botín explained that shareholders of … Read more »

  • Bank staff under more pressure to sell

    New Which? research involving more than 500 front-line bank staff claims that pressure to sell still pervades the culture in the UK’s big five banks. Two-thirds of staff questioned who have a sales role and sales targets said there is … Read more »

  • Santander chairman urges further eurozone integration

    Emilio Botín, chairman of Banco Santander, has delivered a speech at the Fifth Banco Santander International Banking Conference in which he asserted that the best example of Europe positively surprising the world was the single currency. Botín described the unification … Read more »

  • Santander and Halifax bottom out on customer satisfaction

    Santander and Halifax take the bottom two places in the latest Which? analysis of customer satisfaction, which covers 30 financial brands. The banks scored 46% and 48% respectively, well below the average score of 62%. Bank of Scotland (49%), Royal … Read more »

  • Santander named greenest bank in the world

    Santander has been named the greenest bank in the world by “The Best Global Green Brands 2012” and “The greenest bank in the world” reports for the second consecutive year. Consultants Interbrand and Deloitte analyse hundreds of brands annually for … Read more »

  • More banks to review interest rate hedging sales

    Seven additional banks have volunteered to review their sales of interest rate hedging products to small and medium-sized businesses, the Financial Services Authority (FSA) has reported. Allied Irish Bank (UK), Bank of Ireland, Clydesdale and Yorkshire banks, Co-operative Bank, Northern … Read more »

  • Santander named Best Bank in the World

    Spanish banking giant Banco Santander has been named the Best Bank in the World (2012) by Euromoney magazine. This is the third occasion in seven years that Santander has won the award, and the magazine cited the firm’s ability to … Read more »

  • Santander expresses confidence in Latin America

    Jesús Zabalza, head of Banco Santander’s Latin America division, has stated that the firm’s intentions on the continent are to continue to grow. Zabalza made his remarks at the XI Santander-Latin America meeting, arranged by Santander and Universidad Internacional Menéndez … Read more »

  • Which? challenges banks on customer call costs

    Which? is claiming that many of the UK’s leading banks are making existing customers pay to call them, while offering new customers access to free phone numbers. An investigation by the consumer group found that the majority of banks, insurers … Read more »

  • Santander appoints global wholesale banking head

    Banco Santander has announced the appointment of José García Cantera as senior executive vice president of the Global Wholesale Banking division. Cantera succeeds Adolfo Lagos, who had led the division for the last decade. Lagos’ tenure has been a time … Read more »

  • Santander UK included in Moody’s Spanish bank downgrades

    Moody’s Investors Service has downgraded by one to three notches the long-term debt and deposit ratings for 16 Spanish banks and Santander UK PLC. Santander UK’s long-term bank deposit and senior debt rating has been downgraded to A2 from A1 … Read more »

  • Rising provisions reduce Santander’s Q1 profits

    Banco Santander has reported its financial results for the first quarter of 2012, including a net profit of €1.6bn. This is 24% less than the €2.1bn it made in the corresponding period last year. The decline in profitability has been … Read more »

  • Santander granted renminbi licence

    Spanish banking giant Banco Santander’s Shanghai branch has received a licence to deal in renminbi from the China Banking Regulatory Commission (CBRC). Santander becomes the first Spanish or Latin American bank to receive the licence and strengthens the firm’s position … Read more »

  • Santander fined £1.5m over FSCS failings

    Santander has been fined £1.5 million by the Financial Services Authority (FSA) for failing to confirm under which circumstances its structured products would be covered by the Financial Services Compensation Scheme (FSCS). Customers began querying the extent of FSCS cover … Read more »


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